A strong brand presence is crucial for businesses, regardless of size and stature. Whether you are a sole trader, a startup, or a well-established corporation, building brand awareness is essential for attracting customers, fostering loyalty and retaining customers, and ultimately driving growth. Thankfully, there are steps any business can take to build their brand and increase brand awareness.
Define Your Brand Identity
Start by clearly defining your brand identity, the cornerstone of any successful business. Your brand articulates who you are, what you stand for, and why you matter to your customers. Ask yourself: what is your mission, and what values are important to you? Your brand identity must reflect these core beliefs and differentiate you from competitors.
Your brand’s personality makes up a significant segment of its identity. Are you serious and professional, or fun and youthful? Your personality should shine through in everything you do, from your logo to customer interaction. Take Mercedes-Benz as an example. Everything about the brand exudes luxury, refinement, and class, reflecting its high-end vehicles. Mercedes-Benz advertisements and showrooms reflect those qualities. Having a defined personality helps businesses stand out from the crowd if they compete in a fiercely fought industry like where the best online sportsbooks battle against each other. All sportsbooks offer similar products, so the one with a personality and identity that appeals to the largest group of potential customers will thrive; the others will likely falter.
Know Your Target Audience
Knowing your target audience often goes hand in hand with defining your brand identity. Market research helps identify the demographics and preferences of your potential customers, allowing you to tailor brand messaging and marketing efforts that effectively resonate with them.
For example, you may start a vehicle valet business using only the best detailing products. Car enthusiasts or owners of expensive vehicles are your most likely customers. Knowing the types of people who are mad about cars or who usually drive cars worth six figures helps you develop a messaging and marketing strategy with those people in mind. In this example, you would likely have more success by creating a professional rather than a fun-loving brand because there is a high chance your target audience consists of affluent, professional people who want their pride and joy to look like it just left the showroom.
Create a Memorable Logo and Visual Assets
Logos can be more important than your brand’s name when building recognition. Consider some iconic company logos, including those of Audi, Adidas, Nike, Apple, and Starbucks. You instantly know what the company is, even if no words are near the logo.
Hiring a professional logo designer is advisable because you must get your logo right. Use the logo and other visual assets consistently across all marketing channels to reinforce brand recognition and enhance brand recall.
Establish a Strong Online Presence
There is no excuse for a business not having an online presence. Gone are the days when building a website required hiring an expensive web designer; it is possible to set up a website within minutes, even if you are relatively unskilled in this department.
A professional website that showcases your brand story, products, and services while displaying logos, colors, and fonts will help develop your brand. Having a website builds trust among potential customers. Studies show that as many as a quarter of consumers are unlikely to visit a business that does not have an online presence. Similarly, over 90% of consumers look for a business online.
Once you have built a website, promoting it via social media is an excellent way to get more eyes on your pages. Social media channels like Facebook, Instagram, and X (formerly Twitter) are free to use, even for businesses, and have the potential to reach thousands or millions or people. By harnessing the power of these social media platforms’ advertizing products, you can also target marketing campaigns with laser accuracy.
Invest in Content Marketing and Search Engine Optimization
Content marketing is a surefire way to get your brand noticed and shared online. Creating high-quality and informative content through articles, blog posts, images, infographics, and videos, especially those that address the wants and needs of your target audience, will help improve your brand’s visibility. Ensure you share your content on various channels to expand its reach; social media is perfect for sharing content.
You can take matters one step further by optimizing your content and website for search engines to give them more visibility. Search Engine Optimization (SEO) involves keyword research to identify relevant search terms your target audience uses. It extends to other areas, such as meta tags, URLs, site speed, and security, which search engines look for when ranking your content and website. Having content appear high in search engine results drives organic traffic.
Engage With Your Audience
Engaging with your audience, particularly on social media, helps build meaningful connections and relationships. Responding promptly to comments and messages, even if they are negative or complaining about something, is crucial because it shows you value your audience’s feedback and input. This interaction with your audience builds confidence and loyalty, not least because it adds a human element to your brand, one that displays empathy.
People want to be heard and understood. So, if someone takes the time from their day to send you a message, the bare minimum you should do is acknowledge the message and respond to it.
Collaborate with Influencers and Partners
Partnering with influencers and complementary brands can massively expand your brand’s reach and expose your brand to new audiences. Businesses have used influencers since the year dot; how many celebrities do you see promoting products and services? It is an age-old strategy that works to this day.
Don’t be afraid to collaborate and engage with competitors in your field because a good interaction can be mutually beneficial. A few years ago, on International Friends Day, PlayStation and Xbox asked one another if they wanted to play video games together, putting side the fact they were rivals. The social media posts went viral, and the goodwill generated between the rival products was enormous.
Similarly, in February 2021, the X account of cereal brand Weetabix tweeted about putting Heinz beans on Weetabix as an alternative. Not only did followers of Weetabix and Heinz interact with each brand, but other food Goliaths, including Dominos, KFC, and Nandos, got involved, with Specsavers, the National Space Centre, and even the British National Health Service chiming in. It was a thing of beauty that shone a positive light on every account that replied and highlighted the power of social media and collaboration, even if this collaboration was naturally occurring and not paid for!
In conclusion, these steps will help any business, regardless of size, build a strong brand presence and effectively increase brand awareness. Building a brand is an ongoing process that requires consistency, creativity, and a deep understanding of your target audience.